Warranties


For warranty information can be found in the warranty card that accompanied an official stamp from our store and purchase date stamp.
computers-store.com warranty plans help cover your purchased items against problems that occur after purchase.

All warranty claims are managed by computers-store.com authorized service centers. You can choose from different plans listed below when making a purchase. Not all items are covered by a computers-store.com warranty plan; always check the item listing to know if it includes warranty benefits.

If an item is not stored, packed and shipped by computers-store.com, it is not covered by computers-store.com warranty, but it might be covered by a warranty offered directly by the Seller. If applicable this information will be mentioned in the description of the item on the website.

How to issue a claim

If an item is not stored, packed and shipped by computers-store.com, it is not covered by computers-store.com warranty.
The warranty will be had a stamp from our store.

1 - Send us an email to sales@computers-store.com with your order number and the item to be repaired.
2 - An email will be sent containing a small form that needs to be filled up with your information. After filling up the form send it to sales@computers-store.com.
3 - We will schedule a collection date. Pack the item in its original state and packaging. Do not remove any bar code or labels on the box. Hand over the package to the courier representative.
4 - Item will be inspected. If the terms apply, the item will be repaired and shipped back to you as soon as possible.