Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment or the same day as you want or from the promote item and are shipped via UPS,EMS,DHL,etc with tracking and drop-off without signature. If you prefer delivery by your request with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.(My Orders)
Boxes are amply sized and your items are well-protected.
The majority of the deliveries are made via courier. Please ensure we have your mobile phone number as the courier will text you with important information regarding your delivery.
Important Our courier will not deliver goods without obtaining signature. That signature acts as proof of delivery. We cannot enter into disputes about whether delivery has occurred once a signature has been obtained.
It is your responsibility to provide a trusted and secure delivery address where the goods can be delivered and signed for. It is important you give an address which only you or people you trust have access to. For your peace of mind we have used the same trusted courier company for many years and we work closely with them to ensure deliveries occur as expected.
Please note that we offer types of delivery detailed below, you will need to specify this when ordering:
Standard 07.00-18.00 (Monday-Saturday)
Computers Store gives you the best Warranty , the customer, express limited warranty rights from Computers Store, the manufacturer, for the duration specified on the product description page. Please contact us for an extensive description of your limited warranty entitlements.
Shipping & Returns
We now ship to over 100 countries and territories.Products qualifying for Free Shipping will be identified with “Free Standard Shipping”. If you select a shipping method other than Standard, shipping charges will apply.
The cost for shipping is based upon total order amount. Use the table below as a quick reference for calculating the shipping charge for an order. An additional surcharge may apply to some items due to their size and or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.
For Free Shipping, based on the policy of the Computers Store.
And the shipping company is determined by the Computers Store.
Even with Free Shipping, we provide shipping insurance to all our customers worldwide, and we guarantee every item we send you will receive in the time we inform you.
Shipping and Delivery Times
Shipping times vary depending on the product and its location. Shipments are made Monday through Friday excluding certain holidays. For products held in our warehouse generally ship the product the same day if ordered by 2:00 pm or the next business day if ordered after this time.
Some products are drop shipped directly from the manufacturer. In most cases, these manufacturers will ship the product within 2 business days. In other cases, where the manufacturer’s lead time is longer, we will include this information in the description and notes found on the product page. In addition, we include both the shipping and delivery lead times on those products where that information is available.
In some cases, we will determine to drop ship your order from the manufacturer if we feel, based on your location and the location of the manufacturer, you will receive your order sooner by doing so.
When an item is out of stock, we do our best to inform you on the product page. However, there are times when an item has just sold out and we have not yet updated the product page. In other cases, we may not communicate an out of stock situation if an inbound shipment of new product is scheduled within 2 to 3 business days. If you require your product by a specific date, we recommend you include your requirements in the note section of your order so we are aware of the deadline. We will email or phone you as soon as possible if, for some reason, we cannot meet your requirements.
Oversized Items and Handling FeesIn most cases, there are no additional oversized or handling fees. In certain circumstances, because of packaging, size or weight issues, or issues related to fuel surcharges, we may need to add an oversized or handling fee. In these cases, we will communicate the additional fee on the product page.
International Shipping and Returns.
Shipping Time Frame
Shipping time frames are dependent on various factors such as items selected, shipping destination and the shipping method selected. During checkout, a more accurate shipping estimate will be provided. To see a summary of estimated delivery schedule for our international orders.
What is the delivery timeframe for my international order?Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout. Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.
What are the international shipping rates?
International shipping is calculated based on a number of factors including the desired shipping method, the number of items purchased, the weight of the item(s), and the destination country. International shipping will be calculated and guaranteed during the Borderfree checkout.
Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports.How much duty and taxes are charged on international orders?International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Borderfree international checkout.
International Orders Return Policy.
If for any reason you're not satisfied with your purchase, please call /email us and we'll provide you with further instructions on whether and to where returns should be shipped, and the amount of the refund. Refund amounts for returned items will be credited by Borderfree in the same currency and exchange rate as your original tender. To ensure we credit you properly, please include your packing slip and complete the information, including your telephone number, so we may call you with any questions.
Please note that shipping fees are not refunded for preference returns, and some items may not be eligible for returns.
For more information ,please contact us